Jeongwon Jo

What drives me as a social computing researcher is to embed end user values in sociotechnical systems, which often embody the values and biases of their creators, resulting in inadvertent neglect or misinterpretation of the unique values and needs of end users. In the intersection of sociotechnical systems and everyday resilience, my work bridges the gap between the often-overlooked values of financially marginalized populations and technologies designed to support their resilience in local community and government contexts.

Drawing from my background in Human-Computer Interaction, social computing, computer-supported cooperative work, and community informatics, I strive to (1) gain a deep understanding of the values held by individuals facing sustained crises (e.g., food insecurity, economic instability); (2) conceptualize and evaluate sociotechnical designs that incorporate and reflect their needs and values, leveraging qualitative (e.g., interviews, participatory designs, content analysis, usability testing) and quantiative methods (e.g., surveys, A/B testing, data science, machine learning).

 Latest News

February 2024
My first-author short paper was accepted in the ACM 2024 CHI 

January 2024
My second-author paper was published in the Springer CSCW Journal 

October 2023
My first-author full paper was accepted in the ACM 2024 CSCW 

May 2023
I started my summer internship as a Behavioral Analyst, Data Science at Nationwide

April 2023
My first-author full paper was published in the ACM 2023 CSCW

Projects