Projects

Content Analysis

User Experiences and Missing Design Opportunities in Mobile Apps for Government Food Assistance

Understanding and Balancing Trade-offs of Visibility in Support Requests

Content Analysis

Preferences and Perceptions in Support Request Visibility and the Trade-offs between Urgency, Privacy, Social Image, and Control of the Situation

Psychological Barriers and Facilitators in Online Support Exchange

Quantitative Analysis

The Interplay of Psychological Discomforts of Asking for Help, Community Belonging, Confidence in Giving and Getting Support in Shaping Future Participation

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